Make Your Power Move - Choose your electricity provider.

Can I choose my electricity provider in Tasmania?

Yes, you can choose your electricity provider. For many years this was not an option for Tasmanians. Solstice Energy gives Tasmanians another choice & power over their electricity, with great value tariffs on offer & 11c/kWh feed-in tariff *for qualifying solar. To check our rates for your home or business, use our Address Look Up Tool or visit our pricing page.

Do you sell Gas?

Yes, we offer both Gas & Electricity to homes & businesses across Tasmania. Formerly known as Tas Gas, we’ve been expertly warming your winter mornings for over 20 years. Tas Gas diversified into retail electricity in 2024, becoming Solstice Energy.

Visit the Gas Connections page on our website for more information, or contact us.

I’m confused by the electricity tariffs in Tasmania

We get it. The range of tariffs reflects the characteristics of different types of customers, the demands that their energy use places on the network and the typical costs of serving those customers. Tariffs vary based on your meter configuration. Use our address look up tool to see what tariffs your home or business uses.

Solstice Energy pricing is generally lower than regulated tariffs - visit our pricing page to learn more about the tariffs we offer.

How do I connect my electricity to Solstice Energy?

To switch from your current electricity provider to Solstice Energy, simply complete the sign up form on our website. Your power stays on, and our team handle the admin in the background. No need to contact your current provider. You'll receive a welcome pack with your account details, and your next bill from us!

Tip: Download the MySolstice App to set up Direct Debit payment, check your usage, access Rewards & more!

If you'd like to speak to our local team directly, call 1800 750 750 & we can support you with your sign up over the phone.

Will I lose power if I switch electricity providers?

No, you won't lose power! For electricity connections, your power stays on. We handle the administration of your account switch with your current provider.

If you’re moving into a new property there’s a chance that the power may have been disconnected when the last resident left. Make sure you give us enough notice before you move in to ensure you’re connected.

Re-connection fees are charged by TasNetworks & may apply when moving home. View our pricing page for more information.

Do I need to contact my current provider to cancel?

No, our team handle the admin in the background, so you don't have to!

How do I pay my bill?

There are multiple convenient ways to pay your bill.

Through the MySolstice Customer App or Online Portal
Direct Debit
You can choose to pay monthly, fortnightly or simply the full amount of the bill on the due date.
BPay
- Use your internet banking to pay your bills or set up regular payments.
- BPay biller code: 120246
- BPay reference number: this is listed in the 'How to Pay' section of your bill.
Credit Card
Have your Visa or Mastercard ready and Click here, or Call us on 1300 313 346.
In Person
Visit your local Australia Post office, show them your bill and pay with cash or EFTPOS.

Can I speak to someone?

Of course. Our Customer Service Team are based in Launceston & are available Monday to Friday from 8.30am to 5pm to answer your questions and support you with your account. Call 1800 750 750 or email info@solsticeenergy.com.au

You can choose your electricity provider

Electricity & Gas plans for home & business.

Easy online sign up. No loss of power.

Great value solar feed-in tariff at 11c/kWh*.

Make your Power Move to Solstice Energy

What our customers say

Frequently asked questions